Saturday, October 13, 2007

How Do You Measure Up?


Think about someone whom you consider to be a very good leader. What is it about this person that has earned them this status? Perhaps they are very inspirational, personable or visionary. Maybe they are pillars of virtue, incredibly creative or exceptionally encouraging of others. They might be strategic thinkers. These are all important leadership qualities, but are they appropriate measures?

I suggest that leadership has only one real measurement …the organisational outcomes it produces. In other words, how do others behave differently because of your leadership? Do they work harder; do they work on the right things; do they learn and grow; do they also lead? I believe that there is a lot of emphasis particularly in the leadership development field on what leaders do and not on what they create. Perhaps we should take our eyes off the leader and instead look at the impact they have on their organisation.

It is only appropriate that we be able to help leaders conduct a check up on their effectiveness. I find the following questions particularly useful for organisational leaders in assessing their impact.

Key Organisational Outcomes

1. Alignment – Are all the arrows going in the same direction?
2. Engagement – Does everyone bring their best talents and efforts to work everyday?
3. Retention – Do people stay through the good times and bad?
4. Innovation – Is there a constant supply of ideas, change an improvement?
5. Spiritual Health – Is everyone connected and in tune spiritually?
6. Collaboration – Does important work get completed with no one person taking credit?
7. Talent – Is the organisation known for exceptional talent and development?
8. Productivity – Are people 2-3 times as effective as those in competing organisations?
9. Agility – Do people thrive on change?
10. Responsiveness – Does the organization live ahead of the curve?
11. Pervasive Leadership – Is there extraordinary leadership throughout the organisation?

Leading today's organisations is extremely challenging, and we all come at this role with our unique personalities, talents and experiences. I would encourage you to put your sights on the most meaningful organisation outcomes and seek to find your own best road to get there. How do you believe that the International Training Alliance (ITA) and LMC measure up?

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